Money Back Guarantee Policy

Thank you for shopping with HEXAVOLTIS. We value your satisfaction and are committed to providing high-quality products. If you are not entirely satisfied with your purchase, we're here to help with our Money Back Guarantee policy.

Eligibility for Refund

To qualify for a refund, please ensure the following conditions are met:

• The item must have been purchased directly from HEXAVOLTIS.
• The item must be returned within 30 days of purchase.
• The item must be in its original packaging and unused condition.
• Proof of purchase is required.

Non-refundable Items

Some items are exempt from being returned. These include:

• Gift cards
• Downloadable software products
• Items on sale

Initiating a Refund

To initiate a refund, please contact our customer service team at [email protected] with your order details. Once we receive your request, we will provide instructions on returning your item.

Refund Process

Upon receipt of the returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, we will initiate a refund to your original payment method within 7-10 business days.

Shipping Costs

Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Money Back Guarantee policy, please contact us at [email protected].

Thank you for choosing HEXAVOLTIS.